The Virtual Inbound Representative plays a crucial role as they are the liaison between our patients and medical practices within the Millennium Physician Group family. They are the first point of contact via telephone with the patient. The successful call center candidate will be driven and demonstrate strong customer service skills through effective handling of incoming calls. S/he will have strong typing and computer skills and ability to schedule patient appointments provide accurate information and solve complaints and inquiries; always keeping customer satisfaction at the core of every contact.
Work From Home This role is a remote work from home position working from the comfort and convenience of your home office. Part time hours are Mon-Fri 9am to 3pm. There is some flexibility of work hours which will be discussed during the interview process
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